by ECMummy
Visitor

I am in France and getting error 10 message. I can't make calls or send sms

I'm in France and getting error 10 message. I can use data but can't send sms or make calls. Any advice? 

1 REPLY 1
by
EE Community Support Team

Re: I am in France and getting error 10 message. I can't make calls or send sms

Good Morning @ECMummy

 

Welcome to the EE Community. 

 

What network are you connected to?

 

Have you tried a manual network selection? you can do this by following these steps:

 

  • iPhone – Settings > Mobile Data > Network Selection > Turn off Automatic

 

  • Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK

 

  • Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

 

Speak soon, 

 

Katie 🙂

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