by AU
Explorer

I am in France I can receive texts,but I can’t send or ring out. Can you help?

 
4 REPLIES 4
by Grand Master
Grand Master

Re: I am in France I can receive texts,but I can’t send or ring out. Can you hel

@AU: Did you activate roaming on your MyEE a/c before you left? Presumably not. Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.

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by
EE Employee

Re: I am in France I can receive texts,but I can’t send or ring out. Can you hel

Hi @AU and welcome to the community.

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please, also can I get you to try and dial a friend or family member using the format of 00447********* and try using data. 

 

Did this work?

 

Many thanks,

 

Lee

by AU
Explorer

Re: I am in France I can receive texts,but I can’t send or ring out. Can you hel

Thanks for this advice
by
EE Employee

Re: I am in France I can receive texts,but I can’t send or ring out. Can you hel

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