I am in Barbados and my iPhone won’t receive calls

[stephenwoolfe]

I am on holiday in Barbados and my iPhone isn’t reveiving calls. I have tried turning off and on and have also tried turning Airplane Mode on and off. Do not disturb is also off.

can anyone help?

[Leanne_T]

Hi there @stephenwoolfe

Thanks for coming to the community.

Can you receive texts?

Are you able to make calls?

Hope you're having a great time 🙂

Leanne.

[Watkins07]

@stephenwoolfe Have you checked the settings in your device to ensure roaming is enabled too?

[stephenwoolfe]

Thanks for your help.

i can make calls, send and receive emails and send and receive texts.

Roaming is on. I have turned my iPhone off and then on again. Do not disturb is off.

So I’m not sure what else I can try.

any help would be appreciated 

Thanks

Stephen

[Leanne_T · Accepted solution]

Hi there @stephenwoolfe

Thanks for coming back to us.

Can you try and select another network;

Go to Settings > Mobile Data > Network Selection > Turn off Automatic and select a different network.

Does this work for you?

Leanne 🙂

[stephenwoolfe]

Leanne

Many thanks - that solved the problem!

Appreciated

Stephen

[Katie_B]

Great to hear @stephenwoolfe. 

Thanks for letting us know, have an amazing time in Barbados. 

Katie 🙂