Highlighted
by stephenwoolfe Investigator
Investigator

I am in Barbados and my iPhone won’t receive calls

I am on holiday in Barbados and my iPhone isn’t reveiving calls. I have tried turning off and on and have also tried turning Airplane Mode on and off. Do not disturb is also off.

can anyone help?

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: I am in Barbados and my iPhone won’t receive calls

Hi there @stephenwoolfe

 

Thanks for coming back to us.

 

Can you try and select another network;

 

Go to Settings > Mobile Data > Network Selection > Turn off Automatic and select a different network.

 

Does this work for you?

 

Leanne 🙂

6 REPLIES 6
by
EE Community Support Team

Re: I am in Barbados and my iPhone won’t receive calls

Hi there @stephenwoolfe

 

Thanks for coming to the community.

 

Can you receive texts?

 

Are you able to make calls?

 

Hope you're having a great time 🙂

 

Leanne.

by Star Contributor
Star Contributor

Re: I am in Barbados and my iPhone won’t receive calls

@stephenwoolfe Have you checked the settings in your device to ensure roaming is enabled too?

by stephenwoolfe Investigator
Investigator

Re: I am in Barbados and my iPhone won’t receive calls

Thanks for your help.

 

i can make calls, send and receive emails and send and receive texts.

 

Roaming is on. I have turned my iPhone off and then on again. Do not disturb is off.

 

So I’m not sure what else I can try.

 

any help would be appreciated 

 

Thanks

 

Stephen

 

 

by
EE Community Support Team
Solution

Re: I am in Barbados and my iPhone won’t receive calls

Hi there @stephenwoolfe

 

Thanks for coming back to us.

 

Can you try and select another network;

 

Go to Settings > Mobile Data > Network Selection > Turn off Automatic and select a different network.

 

Does this work for you?

 

Leanne 🙂

by stephenwoolfe Investigator
Investigator

Re: I am in Barbados and my iPhone won’t receive calls

Leanne

 

Many thanks - that solved the problem!

 

Appreciated

 

Stephen

by
EE Community Support Team

Re: I am in Barbados and my iPhone won’t receive calls

Great to hear @stephenwoolfe

 

Thanks for letting us know, have an amazing time in Barbados. 

 

Katie 🙂

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