by Hilary1
Visitor

I am in Austria, I cannot send a text to the UK or make calls! Why?

 
2 REPLIES 2
by Grand Master
Grand Master

Re: I am in Austria, I cannot send a text to the UK or make calls! Why?

@Hilary1: Can you receive texts & use data?

 

Did you activate roaming on your EE a/c before you left UK?

 

Try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

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by
EE Community Support Team

Re: I am in Austria, I cannot send a text to the UK or make calls! Why?

Hello there @Hilary

 

Welcome to the community.

 

Are you able to receive calls and texts?

 

Let us know how you get after trying @XRaySpeX great advice within your My EE account online.

 

Speak soon, Leanne 🙂

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