12-02-2019 03:36 PM
@Hilary1: Can you receive texts & use data?
Did you activate roaming on your EE a/c before you left UK?
Try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?
12-02-2019 03:40 PM