by anish94 Investigator
Investigator

I am currently in Singapore, will it cost me to call 150 on a 4G EE Max Plan?

I am currently in Singapore, will it cost me to call 150 on a 4G EE Max Plan?


5 REPLIES 5
by
EE Community Support Team

Re: I am currently in Singapore, will it cost me to call 150 on a 4G EE Max Plan

Hi @anish94

 

Wow, Hope you're having an amazing time in Singapore.

 

It will cost the standard rate for the cost of calls from Singapore. This is not included in your package.

 

What are you looking to give us a call about?

 

You always have the option to speak to a member of our chat team to avoid charges.

 

You can do this by logging in to your online account and awaiting the chat invite.

 

Katie 🙂

by anish94 Investigator
Investigator

Re: I am currently in Singapore, will it cost me to call 150 on a 4G EE Max Plan

How do i get a chat invite when i log in?

by
EE Community Support Team

Re: I am currently in Singapore, will it cost me to call 150 on a 4G EE Max Plan

Once logged in the chat invite should appear either on the side of your browser or as a pop up. 

 

You can also select 'Help' and scroll to the bottom and select 'Let's chat'.

 

Let me know how you get on @anish94.

 

Katie 🙂

by anish94 Investigator
Investigator

Re: I am currently in Singapore, will it cost me to call 150 on a 4G EE Max Plan

This does not seem to work on my laptop as i have tried the select Help and Lets Chat and it only brings up information with Lets Chat - Mon - Sun 8am - 11pm - nothing else happens and i have tried this on Safari and Chrome now....

 

No live chat seems to appear.

 

 

by
EE Community Support Team

Re: I am currently in Singapore, will it cost me to call 150 on a 4G EE Max Plan

Hi @anish94.

 

The chat window will appear when an advisor is available, after 8am UK time.

 

What is it that you're looking to speak to the about?

 

Jon

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