by Mcfc1234
Visitor

I am currently abroad and can't make a call it is saying restricted.

I am currently abroad and my phone calls are restricted. I can't ring any numbers as they are restricted including EE. What can I do to get it to work? 

2 REPLIES 2
by Profile closed
Not applicable

Re: I am currently abroad and can't make a call it is saying restricted.

Hello @Mcfc1234 has roaming been enabled on your account? You can check by logging in to your MYEE account online and navigating to MYEE>Manage device:

 

https://id.ee.co.uk/id/login

 

Here is a link containing more information on setting up and using your phone abroad:

 

http://ee.co.uk/help/add-ons-benefits-and-plans/call-or-going-abroad/roaming-using-your-phone-abroad

 

🙂

by
EE Community Support Team

Re: I am currently abroad and can't make a call it is saying restricted.

Good evening @Mcfc1234

 

Thanks for coming here for help with this.

 

Are you with us on an EE personal contract?

 

Also are you able to receive calls and texts?

 

Speak soon 🙂

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