by Rabihy
New Member

I am barred while roaming

Hello. I am now in Jordan on Orange network (default), and I cant make or receive calls while roaming. I have roaming activated though and have been using it in other countries recently. I have iPhone XS Max. Not sure what to do. 

EE Community Support Team

Re: I am barred while roaming

Hi there @Rabihy


Welcome to the community.


Can you try and connect to a different network in Jordan;


  • iPhone – Settings > Mobile Data > Network Selection > Turn off Automatic
  • Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK
  • Windows – Settings > Mobile Network > Network Selection > Tap on start manual search


How long have you been roaming?


Are you with us on pay as you go or pay monthly?


Leanne 🙂

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