by 123-kaylona
Visitor

I am at zürich and I can't make no call out why.only can receive calls

I am at zürich and I can't make no calls to uk why.



 

2 REPLIES 2
by Grand Master
Grand Master

Re: I am at zürich and I can't make no call out why.only can receive calls

@123-kaylona  Did you enable roaming on your account before you left the UK ? This coukd of been done via calling customer services or by texting ROAMING to 150. 

by
EE Employee

Re: I am at zürich and I can't make no call out why.only can receive calls

Hi @123-kaylona and welcome to the community.

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and dial a friend or family member using format of 00447*********, did this work?

 

Also, please let me know If you are using an EE personal or business account as I may be able to assist with our live chat service?

 

Many thanks,

 

Lee

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