by Debstead369 Investigator
Investigator

I am abroad roaming is set up but can not ring or text? Help!!

Hi, I am on holiday my phone was set up with roaming before I came but I've got here and it won't ring or text. I have 3 phones on my account here all the same. My number is XXXXXXXXXX. I can't ring 150 to ask for help!!

 

[Mod edit: Please do not post personal information such as your phone number in this public forum. Thanks]

4 REPLIES 4
by Ace Contributor
Ace Contributor

Re: I am abroad roaming is set up but can not ring or text? Help!!

Hi, 

@Debstead369

1st you need to remove your number because this a public forum. 

Please try to manually search available network and register with available network. 

Then turn your phone off and back on. 

Hopefully it will work, 

If not you need to Get in Touch -with EE. You do live chat pressing +EE on help page. 

Live chat will be open at 8 :00 am UK time. 

Many Thanks 

by Debstead369 Investigator
Investigator

Re: I am abroad roaming is set up but can not ring or text? Help!!

Erasing the number is about as easy as making a phone call! Please delete the post from your end, I have tried searching manually and it just keeps searching and does nothing. Very frustrating when you have done everything your supposed to and it still won't work!!!

Highlighted
by Debstead369 Investigator
Investigator

Re: I am abroad roaming is set up but can not ring or text? Help!!

Read more
Frustrating!

Erasing the number is about as easy as making a phone call! Please delete the post from your end, I have tried searching manually and it just keeps searching and does nothing. Very frustrating when you have done everything your supposed to and it still won't work!!!

by
EE Community Support Team

Re: I am abroad roaming is set up but can not ring or text? Help!!

Hi @Debstead369,

 

Welcome to the EE Community.

 

I've sent you a private message with a link you can use to chat with customer service online.

 

They'll make sure your roaming services are activated for you.

 

Hope this helps. Smiley Happy

 

James

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