08-04-2018 07:10 AM
I have tried all of the usual suggested advice such as using 00 and turning off automatic network selection and restarting the device,
08-04-2018 07:38 AM
Are you a PAYG or an EE pay monthly customer?
Did you activate roaming on your account? Can you log into your online account and see if you can activate this service?
If not then you will need to use another phone to contact CS or if a pay monthly customer you can use live chat.
08-04-2018 11:48 AM
Welcome to the community, I hope you're having a great time in france.
If you're already a pay monthly EE customers you can get in touch with live chat by
logging into your My EE account on your phone's browser (not the app) or a computer.
Once you're logged in, a chat window will pop up when an advisor is available.
If you can't get in contact with chat, please get in touch from an alternative phone.
Enjoy the rest of your trip