12-07-2017 06:35 PM
I signed up for a 4GEE Max Plan so I could use my phone abroad. I get abroad and find there's an international call block on my phone. So how do I get this lifted? I'm not allowed to call, so the 150 number doesn't help.
12-07-2017 06:42 PM
Hi @Annoyedabroad and welcome to the community.
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
Please also can I get you to try and dial a friend or family member using format of 00447*********, did this work?
Also, please let me know If you are using an EE personal or business account as I may be able to assist with our live chat service?
12-07-2017 07:28 PM
@Annoyedabroad If you have wifi and skype, you can call EE for free on +44 800 956 6000.
12-07-2017 08:45 PM
ive tried changing to all available networks and nothing has worked. I've tried dialing home on all,
im a personal customer.
Hope you can help!
13-07-2017 07:50 AM