by Trold14
Explorer

How to use phone abroad

I'm in Canada and cannot use my phone or listen to voicemails 

 

cannot phone EE to try and activate calls abroad!!

 

i don't want roaming plan already paying £4 extra per day for data roaming

 

does anyone know how to resolve this please? 

Many thanks

Alison 

3 REPLIES 3
by
EE Employee

Re: How to use phone abroad

Hi and welcome to the Community @Trold14

 

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and ring using 0044.

 

If these do not work, please let me know if you are using an EE personal or business account.

 

Many thanks,

 

Lee

 

by Trold14
Explorer

Re: How to use phone abroad

It simply doesn't work I can't even get voicemails.
I live between uk and Canada so am very familiar with dialling codes etc but this doesn't work
Please advise- I'm a personal EE customer

Thank you
by
EE Employee

Re: How to use phone abroad

Hi @Trold14

 

As the suggestions have not worked, I have generated you a unique chat link to our customer service team, who will be happy to look into this for you.

 

This can be found in your Private Messages.

 

The link will be active from now till 9pm (UK TIME).

 

Let me know how you get on.

 

Many thanks,

 

Lee

 

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