by Kwagg Investigator

How to use my phone in America

by Grand Master
Grand Master

Re: How to use my phone in America

Hi @Kwagg


It depends on what tariff you have or if you are PAYG. Also if roaming is activated on your account (text ROAMING to 150).



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Kwagg Investigator

Re: How to use my phone in America

Hi thanks,

Am on sim only deal..


Sent from my iPhone
by Scholarly Contributor
Scholarly Contributor

Re: How to use my phone in America

Could you go onto the MyEE app if you have it > Plan & Add-Ons > See Your Plan and reply with the name on your plan and the description underneath yet.


Basically if you've got a Sim Only Max Plan (not available anymore) taken out after 10 May 2017 you'll have roaming in the US included.

EE Community Support Team

Re: How to use my phone in America

Hi @Kwagg.


Welcome to the community.


I see you've had some great advice from @Northerner, and @sully1311 has asked a very valid question.


Further to this, we have a great Roaming Page which explains the cost of using your phone in the USA 🙂



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