by Mish1
New Member

How to turn premium calls back on

Hi my premium calls has been turned off. I am abroad and can’t call EE to turn it on. Help please

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: How to turn premium calls back on

Hi @Mish1.

 

Thanks for coming to the EE Community 🙂

 

You can activate premium rate calls in your My EE Account online.

 

Jon

2 REPLIES 2
by
EE Community Support Team
Solution

Re: How to turn premium calls back on

Hi @Mish1.

 

Thanks for coming to the EE Community 🙂

 

You can activate premium rate calls in your My EE Account online.

 

Jon

by Grand Master
Grand Master

Re: How to turn premium calls back on

@Mish1 : If on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?

 

Often just rebooting the phone is the simple remedy. Otherwise try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

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