06-08-2019 10:24 AM
Hi my premium calls has been turned off. I am abroad and can’t call EE to turn it on. Help please
Solved! See the answer below or view the solution in context.
06-08-2019 12:40 PM
@Mish1 : If on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?
Often just rebooting the phone is the simple remedy. Otherwise try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?