08-11-2018 08:33 AM
I left UK for EU back in February this year and will be back April next year. I have EE PAYG. How do I top up? I bought a voucher online, but I cannot send SMS to number 150 or dial it. MyEE profile tells me "Your account has been closed". Any idea what to do ?! I can`t even check my balance.
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08-11-2018 10:28 AM
Good Morning to you to @Robertino.
When was the last time you made any chargeable activity?
Can you receive incoming texts?
Speak soon, Katie 🙂
08-11-2018 12:32 PM
Yes I`m receiving texts often.
Did you recieve 1 saying you had been out of the UK for more than 2 months in a 4 month period (EE’s Stable Links policy) & asking for an explanation? Failing to give a satisfactory explantion may have disabled your service.