by jdarby73
Visitor

How to remove call bar from phone whilst abroad?

 
2 REPLIES 2
by Grand Master
Grand Master

Re: How to remove call bar from phone whilst abroad?

Hi @jdarby73 

 

I assume you haven't activated roaming. Log into your online account, then menu - manage device. You should then tick the roaming and international/premium call options. 

 

Restart your device.

 

It can take 24 hours for this service to fully activate.

 

Thanks




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by
EE Community Support Team

Re: How to remove call bar from phone whilst abroad?

Hi @jdarby73.

 

Welcome to the community, I hope you're having a brilliant time abroad so far. Whereabouts are you? 🙂

 

I recommend following @Northerner's advice and logging into your My EE account.

 

Let us know how you get on.

 

Chris

 

 

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