by Tonto1300
Explorer

How to make calls in france

How do i make calls in other eu countrys

3 REPLIES 3
by Tonto1300
Explorer

France

Unable to to make calls in France 

by Grand Master
Grand Master

Re: How to make calls in france

@Tonto1300 : If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?

Often just rebooting the phone is the simple remedy. Otherwise try logging into your MyEE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

PAYG is auto enabled for roaming. You don't need to & can't do any of the above.

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by
EE Community Support Team

Re: How to make calls in france

Hi there @Tonto1300

 

Welcome to the community.

 

If everything that @XRaySpeX has mentioned is all already active can you tr the below steps to select a different network?

 

  • iPhone > Settings > Mobile Data > Network Selection > Turn off Automatic

 

  • Android > Settings > More Networks > Mobile Networks > Network Operators > Tap OK

 

  • Windows > Settings > Mobile Network > Network Selection > tap on start manual search

 

Hope you are all up and running now and having a great time in France 🙂

 

Leanne.

 

 

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