27-08-2019 12:20 PM
@Tonto1300 : If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?
Often just rebooting the phone is the simple remedy. Otherwise try logging into your MyEE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?
PAYG is auto enabled for roaming. You don't need to & can't do any of the above.
27-08-2019 02:48 PM
Hi there @Tonto1300
Welcome to the community.
If everything that @XRaySpeX has mentioned is all already active can you tr the below steps to select a different network?
Hope you are all up and running now and having a great time in France 🙂