by Sumiyya97
Visitor

How to activate Eu Data roaming while already abroad

I’ve forgotten to activate my eu data roaming and have already arrived at Italy. Is there a way to activate my data while already here? 

Thank you 

2 REPLIES 2
by Grand Master
Grand Master

Re: How to activate Eu Data roaming while already abroad

@Sumiyya97   Login to your online account and wait for a live chat window to pop up you can use this to chat to customer services to get roaming enabled on your account 

by
EE Community Support Team

Re: How to activate Eu Data roaming while already abroad

Hello there @Sumiyya97

 

Thanks for coming here.

 

Can you try and connect to a different network,

 

  • iPhone – Settings > Carrier > Toggle Automatic OFF

 

  • Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK

 

  • Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

 

Can you now use data?

 

Speak soon, Leanne.

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