by Mikigan
Visitor

How to activate 4g from my balance in EU if im already not in UK?

Hi dear,  


 can you please kindly advise, im already in EU, how do i activate my 4g data if i have remaining 7gb from my free pack ? Texting ROAMING to 150 dont seem to work (i have left UK) and i cant get hold to speak to a customer service desipite calling your hotline for XXXXX times. My mobile number is XXXXXXXXXXX. Please kindly reply me by email XXXXXXXXXXX@gmail.com or hopefully if you can by text is good too.

Cheers,
Miki.

 

[Mod edit: Please do not post personal information such as your phone number in this public forum. Thanks]

 

 

1 REPLY 1
by
EE Community Support Team

Re: How to activate 4g from my balance in EU if im already not in UK?

Hi @Mikigan,

 

Thanks for joining the EE Community.

 

Pay as you go accounts are automatically set up to use abroad.

 

Which country have you traveled to?

 

What happens when you try to load a webpage?

 

Can you make calls and send texts?

 

Thanks

 

James

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