by Laura07
Visitor

How do I use my fone abroad roaming etc is enabled but still not working

Iv came on holiday to Cyprus but my phone  won't work tried everything enabled roaming etc rebooted it etc still not working 

3 REPLIES 3
by anna-m Investigator
Investigator

Re: How do I use my fone abroad roaming etc is enabled but still not working

try manually choosing different network while there. or contact customer service and ask if your international calls are on.

 

it worked for me.

by Grand Master
Grand Master

Re: How do I use my fone abroad roaming etc is enabled but still not working

Depends on what you mean by "Roaming enabled"? Did you activate roaming on your MyEE a/c before you left? Presumably not. Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: How do I use my fone abroad roaming etc is enabled but still not working

Thanks for coming here @Laura07

 

Can you receive calls and texts?

 

Are you with us on an EE personal contract?

 

Hope to hear back from you soon 🙂

Let's get started

Join the EE Community to ask, answer, learn and share.