21-09-2017 10:55 AM
Hi! I'm currently on holiday in Spain and hadn't been back since getting my EE contract so I assumed the roaming would turn on by itself! I'm a fool. Is there any way to turn it on whilst I'm here?
21-09-2017 11:44 AM - edited 21-09-2017 11:44 AM
Welcome back to the community, I hope you're having a brilliant time in Spain so far. 🙂
Please follow @tahirmian's advice.
If you still cannot activate roaming, I recommend logging into your My EE account on your phone's browser (not the app) or a computer. Once you're logged in, a chat window will pop up when an advisor is available.
If you can't get in contact with chat, please get in touch from an alternative phone.
Enjoy the rest of your trip 🙂