by SorrentoMoon
Explorer

How do I set up a voicemail pin whilst overseas?

I'm a newcomer to the Community and have seen others have posted similar question.  Seems to be that you need to be in the UK to set this up - doesn't help me, I need to listen to voicemails and am not back in uk for 4 weeks.

4 REPLIES 4
by Grand Master
Grand Master

Re: How do I set up a voicemail pin whilst overseas?

@SorrentoMoon   If your not in the UK it’s not possible.    You could try call customer services to see if they can help with this.  

by
EE Community Team

Re: How do I set up a voicemail pin whilst overseas?

Hi @SorrentoMoon,

 

Welcome to the community 🙂

 

Our customer service team will be able to help you to set up your voicemail pin.

 

As @Chis_B has advised, it may not activate while you are outside the UK.

 

 

Alex

 

 

 

 

 

 

 

 

by SorrentoMoon
Explorer

Re: How do I set up a voicemail pin whilst overseas?

Thanks Alex_S I have contacted the Customer Service Team previously (unrelated issue), this resulted in around £5.00 of call charges - how do I contact them without it costing me a small fortune.

by
EE Community Team

Re: How do I set up a voicemail pin whilst overseas?

Hi @SorrentoMoon,

 

If you are a personal pay monthly customer log into your My EE account online and get in touch with our Live Chat team who will be able to access your account.

 

Alex 🙂

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