05-09-2019 08:19 AM
@Natashaellis138 login to your EE online account and enable roaming also enable called abroad and premium rate numbers then restart the device
05-09-2019 12:20 PM - edited 05-09-2019 12:20 PM
Good Afternoon @Natashaellis138
Thanks for coming here.
Can you check your call abroad and premium rate calls are set up as below:
You can check this by logging into your My EE account online and go to Menu > Manage Device > Call abroad and Premium rate calls > This will show as ticked if you're set up for making calls when abroad.
Do they show as ticked? if not, can you activate this?
Hope you're having a lovely time 🙂
by Paulramsey68 a week ago