12-09-2019 11:44 AM
I'm actually In France, moving to Belgium tomorrow and I would like to know how do I get 3g/4g or to call and send messages
12-09-2019 12:19 PM
@Eynaud : If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?
Often just rebooting the phone is the simple remedy. Otherwise try logging into your MyEE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?
PAYG is auto enabled for roaming. You don't need to & can't do any of the above.
12-09-2019 01:46 PM
Welcome to the community.
Following the advice provided are you now able to call and text?