by MalD
Explorer

How do I have call barring disabled from Italy?

My wife and I have arrived I’m Italy to find that our calls to UK are barred. It was the same en route through France. Can anyone advise please?

3 REPLIES 3
by
EE Community Support Team

Re: How do I have call barring disabled from Italy?

Hi @MalD,

 

Welcome to the EE Community.

 

Are you able to receive calls?

 

If you log in to My EE and select Manage device from the menu, does international calling and premium rate show as allowed?

 

Thanks

 

James

by MalD
Explorer

Re: How do I have call barring disabled from Italy?

Hi James,

Yes I was able to receive calls. I managed to get the problem resolved using on-line Chat. One of the support people changed my config on the server side. All works fine now thank you.

Mal

by
EE Community Support Team

Re: How do I have call barring disabled from Italy?

Great news @MalD. Thanks for the update. Smiley Happy

 

Enjoy the rest of your time in Italy.

 

James

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