by James-maclaren
Visitor

How do I get service in Berlin


 

1 REPLY 1
by
EE Community Support Team

Re: How do I get service in Berlin

Hi @James-maclaren

 

Welcome to the community, I hope you're having a fantastic time in Germany so far.  🙂

 

Please check to make sure roaming is enabled in your My EE account:

 

Log in > tap Menu > tap Manage device

 

As long as your roaming is enabled, your phone should search for an available network.

 

If you still can't find a connection, please try a manual network search:

 

Device type Steps
Apple Settings > Carrier > Toggle Automatic OFF
Android Settings > More Networks > Mobile Networks > Network Operators > Tap OK
Windows Settings > Mobile Network > Network Selection > Tap on start manual search

 

Let me know how you're getting on.

 

Thanks

 

Chris

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