by Swainy84
Visitor

How do I get my phone working abroad?

Please help, phone not calling out or sending texts when in Barcelona.

2 REPLIES 2
by Grand Master
Grand Master

Re: How do I get my phone working abroad?

@Swainy84   Did you enable roaming before leaving the UK ?    If not login to your online account and wait for the live chat window to pop up you can use this to help get roaming enabled on your account. 

by
EE Employee

Re: How do I get my phone working abroad?

Hi @Swainy84 and welcome to the community.

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and ring using format of 00447*********

 

Also, please let me know If you are using an EE personal or business account?

 

Many thanks,

 

Lee

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