29-05-2017 03:07 PM
@Swainy84 Did you enable roaming before leaving the UK ? If not login to your online account and wait for the live chat window to pop up you can use this to help get roaming enabled on your account.
29-05-2017 03:16 PM
Hi @Swainy84 and welcome to the community.
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
Please also can I get you to try and ring using format of 00447*********
Also, please let me know If you are using an EE personal or business account?