How do I enable international calls if I forgot to sort before travelling?

Nicholat · ‎22-09-2019

Forgot to enable international calls before travelling... what do I do?

XRaySpeX · ‎22-09-2019

@Nicholat : Try logging into your MyEE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Jon_K · ‎23-09-2019

Hi @Nicholat.

Welcome to the community 🙂

As @XRaySpeX has mentioned, you can activate roaming and international calls in your My EE Account online.

Let us know how you get on with this.

Jon

Rahman54321 · ‎15-10-2021

Hi,

I did my myEE but did not find manage device.... and so on to enable international calls. I am a pay as you go user.

XRaySpeX · ‎15-10-2021

@Rahman54321 : No, you won't find those settings for PAYG. PAYG is auto enabled for roaming.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Katie_B · ‎15-10-2021

Hello @Rahman54321.

Thanks for coming to the community.

@XRaySpeX is right, roaming is already enabled for pay as you go users.

Where about currently are you?

Do you have credit?

Are you connected to a local network?

Speak soon,

Katie 🙂