by gransdenman2
Visitor

How do I contact EE from Czech

I'm in the Czech Republic. Can't send SMSs or make calls (I sometimes hear three ascending beeps, but it never rings. Once I had an automated message saying I wasnt authorised to call a number (a UK mobile)).

1 SOLUTION

Accepted Solutions
by Profile closed
Not applicable
Solution

Re: How do I contact EE from Czech

Hello @gransdenman2 you can check your roaming status by logging in to MYEE online and navigating to MYEE>manage device where you should see the roaming tab. 

 

If you are unable to activate it through there you can contact customer service on +447953 966 250 from another phone or if you are a personal pay monthly customer on an EE plan you can access live chat using one of the ways contained in this link. :):

 

https://community.ee.co.uk/t5/Pay-monthly/EE-Live-Chat-ways-to-chat-online/td-p/527811

1 REPLY 1
by Profile closed
Not applicable
Solution

Re: How do I contact EE from Czech

Hello @gransdenman2 you can check your roaming status by logging in to MYEE online and navigating to MYEE>manage device where you should see the roaming tab. 

 

If you are unable to activate it through there you can contact customer service on +447953 966 250 from another phone or if you are a personal pay monthly customer on an EE plan you can access live chat using one of the ways contained in this link. :):

 

https://community.ee.co.uk/t5/Pay-monthly/EE-Live-Chat-ways-to-chat-online/td-p/527811

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.