by ollyc Investigator
Investigator

How do I call customer services from New Zealand, and what's it going to cost?

I want to change my Sim only, pay monthly plan to a pay as you go plan. I'm long out of contract.

 

I can't find a way to request this online or via email and it looks like I have to call customer services. From NZ, that's likely to cost me about the same as three months of the plan!

 

Any suggestions please?

1 SOLUTION

Accepted Solutions
by Profile closed
Not applicable
Solution

Re: How do I call customer services from New Zealand, and what's it going to cos

@ollyc If you use Skype and dial the 0800 956 6000 EE number it won’t cost you anything and no Skype credit is needed either to dial any International freephone number.

3 REPLIES 3
by
EE Community Support Team

Re: How do I call customer services from New Zealand, and what's it going to cos

Hi @ollyc,

 

Welcome to the EE Community.

 

Which pay monthly plan are you using?

 

Thanks

 

James​​​​​​​

by ollyc Investigator
Investigator

Re: How do I call customer services from New Zealand, and what's it going to cos

I’m on an iPhone sim only 2G data unlimited calls and texts. About £15 a month.

Sent from my iPhone
by Profile closed
Not applicable
Solution

Re: How do I call customer services from New Zealand, and what's it going to cos

@ollyc If you use Skype and dial the 0800 956 6000 EE number it won’t cost you anything and no Skype credit is needed either to dial any International freephone number.

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