by Ajanusz
Explorer

How do I activate roaming while abroad?

Currently in France. Didn’t realise I was supposed to activate roaming. Have tried every avenue to activate roaming so far but no luck. Please help.

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: How do I activate roaming while abroad?

You may still be able to activate roaming in your MyEE online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
5 REPLIES 5
by Grand Master
Grand Master
Solution

Re: How do I activate roaming while abroad?

You may still be able to activate roaming in your MyEE online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: How do I activate roaming while abroad?

Hi @Ajanusz

 

Welcome to the community, I hope you're having a brilliant time in France so far.

 

Did you manage to activate through your My EE account?

 

Have you tried a manual network search and selecting a different available operator?:

 

Device type Steps
Apple Settings > Carrier > Toggle Automatic OFF
Android Settings > More Networks > Mobile Networks > Network Operators > Tap OK
Windows Settings > Mobile Network > Network Selection > Tap on start manual search

 

Chris

by Ajanusz
Explorer

Re: How do I activate roaming while abroad?

Hi

 

i managed to do it through my EE online account.

 

thank you for your help

by Grand Master
Grand Master

Re: How do I activate roaming while abroad?

Thanks! You're welcome :)! Glad I could be of assistance & it is now sorted.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: How do I activate roaming while abroad?

Glad you got this up and running @Ajanusz

 

Have a great time 🙂

 

Leanne.

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