by Robbierenshaw17
Visitor

How do I activate roaming after I've already left the country please?

I have already left the country and all my outgoing calls are barred so I can't ring the number provided to set it up, does anyone know how to solve this please?

2 REPLIES 2
by Grand Master
Grand Master

Re: How do I activate roaming after I've already left the country please?

Hi, 

 

If you cannot do this via your online account or app then you need to call CS or if pay monthly use live chat via EE contract page. (click on the cross next to EE and the live chat function will be visible).

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: How do I activate roaming after I've already left the country please?

Hi @Robbieerenshaw17

 

Welcome to the community. 🙂

 

How did you get on following @Northerner's advice?

 

If you weren't able to set it up through your My EE account, I recommend hanging around when logged in.

 

A chat window will pop up when an advisor is available.

 

If you can't get in contact with chat, please get in touch from an alternative phone.

 

Enjoy the rest of your trip 🙂

 

Chris

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