by fongbb
Visitor

How come I do not have signal in Taiwan?

Hi, I have pay as you go scheme and have been abroad for 1.5 months now where I haven't been using the EE sim card. I put it in just now to make sure I still have regular "activity" so that I can keep the number. But there's no signal (It used to have when I've just arrived here in Taiwan). Is there anything I should do? Thank you.

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: How come I do not have signal in Taiwan?

Hi @fongbb

 

Welcome to the community. 🙂

 

Could you try manually selecting a network please?

 

Device type Actions
iPhone Settings > Mobile Data > Network Selection > Turn off Automatic
Android Settings > More Networks > Mobile Networks > Network Operators > Tap OK
Windows Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

 

Let me know if that helps you get connected.

 

Chris

1 REPLY 1
by
EE Community Support Team
Solution

Re: How come I do not have signal in Taiwan?

Hi @fongbb

 

Welcome to the community. 🙂

 

Could you try manually selecting a network please?

 

Device type Actions
iPhone Settings > Mobile Data > Network Selection > Turn off Automatic
Android Settings > More Networks > Mobile Networks > Network Operators > Tap OK
Windows Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

 

Let me know if that helps you get connected.

 

Chris

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