by 08normanm
Explorer

How can i turn on my roaming when currently abroad in the EU

Currently abroad in Denmark and realised my roaming is not on, how can i turn this on without signal, i am an EE pay monthly customer? Thanks 

3 REPLIES 3
by
EE Community Support Team

Re: How can i turn on my roaming when currently abroad in the EU

Good morning @08normanm

 

Thank you for coming to community for some help 🙂

 

Please have a look at our EE Roaming - Getting ready to use your phone abroad post and this will tell you everything you need to know, before you go away in future.

 

Roaming would have needed activated before you went away and if you use our get in touch page and select EE, you will be able to chat to a service agent online.

 

They should be able to help you.

 

Please let me know how you get on.

 

Thanks

 

Richard

 

🙂

by 08normanm
Explorer

Re: How can i turn on my roaming when currently abroad in the EU

Sorry i was unable to find the link to be able to message someone about it and unable to ring anyone hope you can help 

by
EE Community Support Team

Re: How can i turn on my roaming when currently abroad in the EU

Hi @08normanm

 

Click the EE plus sign and when that opens, right at the top you will see chat is loading.

 

Select the service chat option

 

Can you now see it?

 

Richard

 

🙂

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