01-09-2019 09:55 AM
Hey guys I bought a pay from airport to use in jersey
i registered it at airport
arrived in jersey but can’t make or receive calls
please can anyone help?
01-09-2019 10:02 AM
Have you added any credit to the sim?
01-09-2019 03:36 PM
Welcome to the community 🙂
Did you purchase the EE SIM card in a UK airport and register it whilst in the UK?
If the SIM was not used in the UK before travelling to Denmark this will activate for you once back in the UK.
You could give our Pay as you go Care team a call from abroad on +44 (0) 7953 966 250 from another phone, they will check the account for you.