by Jenny12
Visitor

How can I get my phone to work in France? It should be working according to ee

 
2 REPLIES 2
by Grand Master
Grand Master

Re: How can I get my phone to work in France? It should be working according to

@Jenny12   Login to your EE account and enable roaming. You’ll also need to enable call abroad and  premium rate numbers, then restart the device. 

by
EE Community Support Team

Re: How can I get my phone to work in France? It should be working according to

Hi there @Jenny12

 

Thanks for coming to the community from France hope you're having a lovely time.

 

Log into your My EE account online go to Menu > Manage Device > Roaming Abroad and also Call Abroad and Premium rate> They will show as ticked if roaming and calling abroad is activated.

 

Can you activate these within your My EE account?

 

Leanne 🙂

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