by James20
New Member

How am I getting no service abroad

  1. I was told in shop I would have service abroad at no extra cost I don't even get any service how is this
1 REPLY 1
by
EE Employee

Re: How am I getting no service abroad

Hi @James20 and welcome to the community.

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and dial a friend or family member using format of 00447*********, did this work?

 

Also, please let me know If you are using an EE personal or business account as I may be able to assist with our live chat service?

 

Many thanks,

 

Lee

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