by Xaafada10
Visitor

Hi

I am abroad and i have got problem calling back in the uk I can't even call 150 and I desperately need to call back home please help

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: Hi

Hi, 

@Xaafada10

Did you turn your roaming on before travel? 

Please click to check on Manage your device

If you see there  Roaming not enabled then click on ENABLE ROAMING. 

Many Thanks 

by
EE Employee

Re: Hi

Hi @Xaafada10 and welcome to the community.

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and dial a friend or family member using format of 00447*********, did this work?

 

Also, please let me know If you are using an EE personal or business account as I may be able to assist with our live chat service?

 

Many thanks,

 

Lee

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