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by haslam1
Visitor

Hi there I'm in spain and I have no network my roaming is on but still no networ

Hi there I'm in spain and I have no network my roaming is on but still no network

2 REPLIES 2
by Grand Master
Grand Master

Re: Hi there I'm in spain and I have no network my roaming is on but still no ne

@haslam1 : If on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?

Often just rebooting the phone is the simple remedy. Otherwise try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

PAYG is auto enabled for roaming. You don't & can't do the above.

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by
EE Community Support Team

Re: Hi there I'm in spain and I have no network my roaming is on but still no ne

Hello @haslam1

 

Thanks for posting on the community.

 

Have you been able to set up your phone for roaming following the great advice from @XRaySpeX?

 

Let us know if this is now working for you.

 

Leanne 🙂

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