by Grand Master
Grand Master

Re: Hi there, How I can top up by voucher a pay as you go Sim card from aboard ?

@robertjacks Where are you ? If your not in the EU you need credit on your account to text even to EE.   It will be classified as a international call/text.  And just to add packs don't work outside the EU. So you need credit to pay for calls and texts 

by SoRo Established Contributor
Established Contributor

Re: Hi there, How I can top up by voucher a pay as you go Sim card from aboard ?

I would say email them but I don’t think they do have a support email, hmm are you coming back to the UK any time soon? 

by Grand Master
Grand Master

Re: Hi there, How I can top up by voucher a pay as you go Sim card from aboard ?

@SoRo : EE provides no email contact.

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If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by SoRo Established Contributor
Established Contributor

Re: Hi there, How I can top up by voucher a pay as you go Sim card from aboard ?

I know that Ray... I was just making a point that it would be more helpful if they did have a support email this could be solved... so I don’t get why you mentioned that when I said they don’t have one 🤔

by Grand Master
Grand Master

Re: Hi there, How I can top up by voucher a pay as you go Sim card from aboard ?

@SoRo : You said "you don't think". Meaning you couldn't know for sure. Hence I was pointing out to you the fact of the matter.

 

Please stop being argumentative, contradictory & contrary.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by robertjacks Investigator
Investigator

Re: Hi there, How I can top up by voucher a pay as you go Sim card from aboard ?

I'm in Romania and I will stay here a few months till I will come back to UK, so I think that the only way is to ask a friend from UK to call EE from his number to explain my problem.Thank you guys for all , Kind Regards Robert

by Grand Master
Grand Master

Re: Hi there, How I can top up by voucher a pay as you go Sim card from aboard ?

I doubt they will talk to him unless you are also on the phone to verify yourself & authorise him to speak on your behalf.

 

You should be able to text 150 from there. The fact that you can't probably indicates your SIM has gone into hibernation.

 

 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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