by Hibbydeeks78
Explorer

Hi i cant make calls or send messages abroad in france

Hi i cant make calls or send messages abroad, my data roaming is on and my plan covers calls abroad, i have been abroad many times before and never had this problem, it's a samsung s8 i have. Thanks for any help

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Hi i cant make calls or send messages abroad in france

@Hibbydeeks78  Login to your online account and and make sure international and premium rate numbers are enabled. 

3 REPLIES 3
by Grand Master
Grand Master
Solution

Re: Hi i cant make calls or send messages abroad in france

@Hibbydeeks78  Login to your online account and and make sure international and premium rate numbers are enabled. 

by Hibbydeeks78
Explorer

Re: Hi i cant make calls or send messages abroad in france

Hi Chris, it was blocked for calls abroad, i don't know why but it's fixed now, thanks for the help.

by
EE Community Support Team

Re: Hi i cant make calls or send messages abroad in france

Welcome to the community, @Hibbydeeks78.

 

I'm delighted to see that @Chris_B was able to help you get up and running.

 

Enjoy the rest of your time in France. 🙂

 

Chris

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