12-02-2018 12:51 PM
Hi, I’m on the new Max Plan on the iPhone X. According to my plan I have the ‘Travel data pass max’ included. Does his mean I can use my phone automatically in Thailand because it’s already part of my plan or do I need to pay the £5 a day charge?
12-02-2018 12:56 PM - edited 12-02-2018 12:58 PM
Hello @Tichmond Thailand is not included in EE MAX plans so you will need to purchase a roaming add on.
Costs to use your phone in Thailand and the roaming add ons available:
Make sure roaming and call abroad/premium rate have been enabled on your account at least 24-48hrs before traveling:
13-02-2018 11:43 AM
@Richard_C the MAXTRAVEL add-on still isn't being advertised. Max plan users can't add TRAVEL, which is all the roaming page linked above has on it. Is this being addressed?
13-02-2018 12:27 PM - edited 13-02-2018 12:38 PM
13-02-2018 12:57 PM
@Richard_C I hadn't, but it still doesn't explain how to add the pass? It's also a lot more clicks, when it should just be listed on the individual country page?