by mattbaxter
Explorer

Hi I'm in benidorm and can't make outgoing calls or texts, or get emails

 
3 REPLIES 3
by Grand Master
Grand Master

Re: Hi I'm in benidorm and can't make outgoing calls or texts, or get emails

Hi @mattbaxter 

 

You haven't activated roaming.

 

Log into your on line account and then Menu - Manage Device - make sure you have activated roaming and international calls.
Or
From the MyEE app Current Usage - Controls - activate use phone abroad and make international and premium calls

Thanks




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by
EE Community Support Team

Re: Hi I'm in benidorm and can't make outgoing calls or texts, or get emails

Good Morning @mattbaxter.

 

Welcome to the community.

 

Have you managed to activate roaming and premium rate calls in your My EE Account online as @Northerner suggested?

 

Let us know if you need any further help 🙂

 

Jon

by mattbaxter
Explorer

Re: Hi I'm in benidorm and can't make outgoing calls or texts, or get emails

Thanks this was great advice

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