by newkidintownuk
Visitor

Hi. I'm in Slovenia and can't make calls or send texts. Any suggestions?


 

2 REPLIES 2
by Grand Master
Grand Master

Re: Hi. I'm in Slovenia and can't make calls or send texts. Any suggestions?

@newkidintownuk : If on contract, did you activate roaming on your EE a/c before you left UK?

 

Often just rebooting the phone is the simple remedy. Otherwise try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

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by
EE Community Support Team

Re: Hi. I'm in Slovenia and can't make calls or send texts. Any suggestions?

Hi @newkidintownuk

 

Welcome to the community.

 

Are you now able to make calls and send texts, following @XRaySpeX advise?

 

Hope you're having a lovely time 🙂

 

Leanne.

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