18-01-2018 09:44 PM
Getting message "Could not activate mobile data network". But I've got data left, and I've turned data and roaming on.
18-01-2018 10:47 PM
Is roaming activated on your account?
I assume you are abroad?
18-01-2018 11:07 PM
18-01-2018 11:20 PM
Roaming is on, data is on
On her phone but is it on her a/c?
18-01-2018 11:47 PM
Can she make calls/texts?
19-01-2018 02:27 AM
I have had issues all day today - Roaming works on ATT and TMoble only
Best to try to select alternate carrier if you can reboot and connect
Mine has not worked ALL day today but have just got it working on Tmobile albeit slowly
19-01-2018 06:27 AM
Try manually switching to use the T-Mobile network only when roaming in the US.
AT&T are hopeless now for roaming on when in the US.
19-01-2018 09:02 AM - edited 19-01-2018 09:03 AM
Welcome to the community.
How did your daughter get on manually selecting T-Mobile US?
Look forward to hearing from you.