18-02-2019 08:16 AM - edited 18-02-2019 08:52 AM
Good Morning and welcome to the community @Veggiedelight.
I hope you're having a great time abroad, where is it that your visiting?
When you log in to your My EE account does it show everything is active? you can check by following these steps.
Menu > Manage device > Ensure both Calling Abroad and Roaming are active.
Thanks, Katie 🙂