by Adamt1984
Visitor

Hi I keep getting unauthorized call when trying to call out from greece.

I'm currently in greece and are unable to make calls. I keep getting unauthorized call. Anyone know how to sort this out 

Cheers

2 REPLIES 2
by Grand Master
Grand Master

Re: Hi I keep getting unauthorized call when trying to call out from greece.

Hi @Adamt1984 

 

Log into your online account and then menu - Manage device, make sure you have activated roaming and international calls.

Or

From the MyEE app current usage - controls, activate use phone abroad and make international and premium calls

Thanks




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by
EE Community Support Team

Re: Hi I keep getting unauthorized call when trying to call out from greece.

Good Evening @Adamt1984

 

Thanks for posting on the community.

 

If you can follow @Northerner advice and let us know if this works for you?

 

Hope you are having a great time in Greece 🙂

 

Leanne.

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