by Laurapadinbrun Investigator
Investigator

Hi ! I have unlimited calls text in uk and Eu but don't leave me call in Spain

  • K
5 REPLIES 5
by Laurapadinbrun Investigator
Investigator

Question about calls

Hi ! I have unlimited calls text in uk and eu . The problem is don't leave me call in Spain for example . Somebody know why ? 

by Grand Master
Grand Master

Re: Question about calls

@Laurapadinbrun: Did you activate roaming on your MyEE a/c before you left? Presumably not. Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Laurapadinbrun Investigator
Investigator

Re: Question about calls

If i activate on my EE is for free? Because I have unlimited 

by Grand Master
Grand Master

Re: Question about calls

If you have unlimited free calls & text in UK then you have unlimited free calls & text in EU.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Employee

Re: Question about calls

Hi @Laurapadinbrun

 

You may need to pay a deposit to get Roaming activated.

 

Are you a personal EE customer?

 

Thanks - Karen. Smiley Happy

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