by Smith455
Visitor

Hi I can made any calls from my phone in tenerife

I can email message go on social media  but not make calls from my phone I am out in tenerife 

1 REPLY 1
by Grand Master
Grand Master

Re: Hi I can made any calls from my phone in tenerife

@Smith455 : If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?

Often just rebooting the phone is the simple remedy. Otherwise try logging into your MyEE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

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